Window Cleaning FAQ:

Why is it important that I select a professional window cleaner?

Window cleaning must be done correctly and safely by a professional window cleaner. If done incorrectly, it can expose you and your home to unnecessary problems, damage and liability.

Does your contractor look professional and wear company uniforms?

Yes – we invest in looking professional and we’re in this for the long haul. Unfortunately, there are a lot of part-timers in the window washing business.

What professional organizations are associated with a window cleaning business?

• The International Window Cleaning Association (IWCA – www.iwca.org)
• Association of United Window Cleaners (AUWC – www.auwc.org)
• Master Window Cleaners of America (MWCoA – www.mwcoa.com)

All three associations are non-profit trade associations committed to raising the standards of professionalism within the window cleaning business industry. The primary goal of these organizations is to advance the interests and concern of its members. Through various programs they promote safety, training and a highly professional, responsible image of the window cleaning professional.

What safety and training are required for professional window washers?

OSHA law requires window cleaning contractors to train their employees. Homeowners, building owners and managers have an obligation under the General Duty clause of OSHA to provide a safe workplace. There is a shared responsibility between the property and their contractors. A competent contractor will help assure this obligation is met.

How do I prepare for window cleaning?

• Close all windows.
• Remove all fragile and/or sentimental items from window areas.
• Window cleaners will move anything that is not moved from window areas as carefully as possible. However, we cannot be responsible for damaged items.

Should I have my windows cleaned before selling my house?

Absolutely! According to a survey of 2000 real estate agents conducted by HomeGain.com and reported on in Money Magazine, having your windows cleaned is one of the most cost-effective and high-return investments you can make on your home to get it ready to sell.
HomeGain.com – Home Sale Maximizer Guide – Money Magazine – June 2003 Home Economics Article

Do you clean the screens too?

Yes – if we have to remove the screen to clean the window we will clean the screen for free (basic screen cleaning).

Are you insured?

Yes – Karin’s Services is fully insured. For our customer’s peace of mind, we are one of the few companies of our kind to cover all employees by Worker’s Compensation and carry damage liability insurance – protecting our valuable customer from any potential liability claims.

What if it’s supposed to rain when my service is going to be done?

Since we work in Minnesota and weather changes hourly, we typically wait until the time of the appointment to decide if the service should be completed or not. We can still clean your windows in a light to moderate rain. If there is heavy rain or lightning we will typically reschedule the appointment. We will proceed as scheduled because rain does not affect the cleaning. At the very least, pressure washing, gutter cleaning and all inside work is completed as scheduled to avoid disrupting your busy calendar. Because we know your time is important, we want to ensure that your appointment is completed in a timely manner and at the time you have planned for it. From our years of experience we are able to make accurate decisions to ensure that service quality and safety come first in serving you.

Doesn’t rain make my windows dirty?

Dirt makes your windows dirty not rain. The dust from landscapers, tree pollen, exhaust, and many other sources settles on your windows. Rain drops move the dirt around your windows and after the rain dries the dirt remains on the glass. This residue is now very visible because it’s been spread over the window. Clean windows remain clean after the rain because once the water dries there is nothing left behind to obscure your view.

How can I keep my windows cleaner longer?

Having Karin’s Services pressure washing your house right before we clean the windows is the single most beneficial thing to do to keep your windows cleaner longer. Cleaning all of the dirt off your siding first will keep it from washing onto your windows.

Can windows be cleaned in the winter?

Yes! Window cleaning is even more important during the winter season. Road salt turns into an airborne powder from the vehicles driving over it. This dust settles on your windows just as any other type of dust does. We follow proper safety guidelines to ensure your winter service will be completed safely and to your complete satisfaction.